FREQUENTLY ASKED QUESTION
Find the answer without digging through a wall of questions.
WedUploader uses Google authentication so account owners can connect to the Google Drive destination used by their albums. Guests never need this login to upload.
Getting started
The questions couples usually ask before guests begin uploading.
Is WedUploader really free for guests?
Yes. Guests can use the upload experience without paying for access.
How do I share my unique WedUploader website with guests?
Copy the unique album URL from the dashboard or download the QR code for your wedding website, email, signs, table cards, or thank-you notes.
If WedUploader doesn't store the files, where are pictures and videos sent?
Guest uploads are transferred to the Google Drive connected to the album owner account.
Can WedUploader see files already in my Google Drive?
WedUploader uses Google Drive permissions for files and folders used with the service. Guests do not connect their own Google Drive accounts, and the upload workflow is designed around the album owner’s connected Drive.
How will I know when someone uploads a picture or video?
WedUploader sends notification emails when new files are uploaded, including the file name and Drive folder.
Is there a limit to the amount of pictures and videos guests can upload?
WedUploader does not impose an upload-count limit, but the available storage in the connected Google Drive still matters.
What if I need more Google Drive storage?
You can manage existing files in Drive or increase your Google storage capacity through Google.
Can I collect photos from engagement parties and showers too?
Yes. The current guidance recommends separate albums for separate events so the memories stay organized.
Common issues
Short recovery-oriented answers for issues documented by the current site.
Why did I receive a "fatal error" when attempting an upload?
The current FAQ says this can happen if WedUploader's Google Drive permissions were revoked. Logging out and back in can restore the connection.
Why can't I use the picture I want as my background image?
The current FAQ documents a 15 MB custom-background image limit.
Gallery questions
Visibility, payment, and album-publication questions around the shared gallery experience.
Is the gallery a subscription?
No. The current FAQ describes gallery access as part of a one-time purchase.
How long does the gallery remain active?
The current FAQ says the gallery does not expire, and albums can later be made private.
Do I pay to enable the gallery for every album?
The current FAQ says the paid gallery capability is unlocked across WedUploader albums rather than purchased album-by-album.
My album page works, but the shared gallery is private. What should I check?
The album page itself remains the guest destination until the owner deletes it. The shared gallery has a separate visibility setting, so switch Gallery Visibility to public when you want guests to see everyone’s uploaded media.
Still need help?